Termini e condizioni del servizio
These Terms of Service explain il conditions that apply when you visit kukirinmobility.com , use il nostro services, Contatti, o purchase Prodotti directly through this website. They form part of il agreement per website orders e related services.
Last updated: 3 July 2026
Key Terms a a Glance
- These Terms apply to website visits, assistenza clienti requests, e orders placed directly through kukirinmobility.com.
- Product availability, final pricing, shipping charges, e estimated delivery information are displayed before payment.
- Orders are normally processed within 1 business day, e standard delivery normally takes 3–5 business days after dispatch per supported destinations.
- Eligible cancellations, returns, refunds, e warranty claims are handled under il nostro published Shipping Policy, Return & Refund Policy, e Politica di garanzia.
- Actual product performance may vary according to rider, route, weather, settings, maintenance, battery condition, e other real-world factors.
- Nothing in these Terms limits any mandatory consumer right o remedy available under applicable law.
1. Website Scope e Terms
kukirinmobility.com is an online store per monopattini elettrici, Accessori, product information, assistenza sugli ordini, delivery assistance, returns, assistenza in garanzia e after-sales service per eligible website orders.
il terms "we", "us", e "il nostro" refer to il website, assistenza clienti e order services provided through kukirinmobility.com. "You" e "il tuo" refer to il person accessing il website, using il nostro services, o placing an order.
These Terms apply to purchases made directly through kukirinmobility.com. Purchases made through Amazon, another marketplace, another retailer, o another website are governed by il terms e policies of il seller identified su il relevant order confirmation.
By using this website o placing an order, you agree to these Terms e il policies published su this website, including il nostro Informativa sulla privacy, Shipping Policy, Return & Refund Policy, Politica di garanzia, e Contact e Website Information.
2. Eligibility e Account Information
You must have il legal capacity Necessari to enter into a binding purchase contract under il law applicable to you. Where Necessari, a parent, guardian, o other authorised adult must place o approve il order.
You agree to provide accurate, current, e complete account, billing, delivery, payment, e contact information. You are responsible per keeping il tuo account credentials secure e per activity carried out through il tuo account, except where unauthorised activity results da a failure su il nostro part to apply reasonable security measures.
Notify us promptly if you believe that il tuo account, payment details, o personal information have been used without authorisation.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, stock information, Versioni regionali, e included Accessori are accurate e fino a date.
Colours shown su screen, packaging, labels, finishes, e minor design details may vary slightly because of display settings, photography, production batches, Versioni regionali, o manufacturer updates. Any supplied product must remain materially consistent con il description, specifications, regional version, e included items confirmed a purchase.
Where a product page identifies a particular regional version, certification, velocità configuration, included accessory, o intended use, that information forms part of il product description per il order.
4. Performance Information
Advertised autonomia, velocità, climbing ability, tempo di ricarica, braking distance, e other performance figures may be based su controlled, laboratory, o representative test conditions.
Actual performance may vary according to peso del conducente, load, riding mode, route, gradients, pressione degli pneumatici, battery condition, temperature, wind, maintenance, road surface, velocità restrictions, software settings, e other real-world conditions.
Performance figures are estimates e do not guarantee identical results in every environment. This does not limit il tuo rights where a product is materially different da its description o does not conform to il purchase contract.
5. Local Rules e Responsible Use
monopattino elettrico rules vary by country, region, e city. Requirements may include minimum age, registration, insurance, helmet use, lighting, velocità limits, equipment standards, e restrictions su public-road, cycle-lane, pavement, o private-land use.
You are responsible per following il rules that apply where il product is used. Before purchase e use, review il product page, regional version, user manual, safety information, e local legal requirements.
Do not disable Necessari safety features, exceed il product's stated limits, o modify il product in a manner that makes it unsafe o unlawful. These responsibilities do not reduce rights relating to a defective, unsafe, misdescribed, o non-conforming product.
6. Orders e Contract Formation
Submitting an order is an offer to purchase il selected product. An automated order acknowledgement confirms that we received il order but does not by itself mean that il order has been accepted.
We accept an order when we send a dispatch confirmation o another clear written notice confirming acceptance. Before acceptance, we may decline o cancel il order per a legitimate reason, including:
- Product unavailability;
- Payment failure o unsuccessful verification;
- Suspected fraud o unauthorised activity;
- An obvious pricing o material listing error;
- Incomplete o inaccurate customer information;
- Delivery restrictions;
- Legal, safety, sanctions, o compliance requirements; o
- Another valid operational reason that prevents fulfilment.
If we decline o cancel an order after payment has been authorised o collected, il eligible amount will be released o returned to il original payment method without undue delay.
Review il selected product, regional version, quantity, delivery address, contact information, e order total carefully before submitting il order.
7. Prices e Payment
il amount payable is il total shown a checkout before payment e confirmed in il order confirmation.
Any applicable shipping charge o other mandatory amount payable through checkout will be displayed before il order is completed. We do not add an undisclosed mandatory shipping, handling, o service charge after checkout.
Promotions, discounts, e product prices may change before an order is accepted. A later price change will not retroactively alter an order already accepted, except where il customer agrees to a correction o applicable law permits cancellation of a clear operational pricing error.
Payment services may be provided by Shopify o another payment provider. Payment must be successfully authorised o completed before fulfilment. Payment providers may carry out their own verification, security, e fraud-prevention checks.
8. Processing, Shipping, e Delivery
Orders are normally processed within 1 business day before dispatch. Standard delivery normally takes 3–5 business days after dispatch per supported destinations.
il delivery estimate shown a checkout, in il order confirmation, o in tracking information is il primary estimate per il individual order. Delivery estimates are not guaranteed appointment times.
Delays may occur because of weather, peak periods, public holidays, carrier disruption, transport restrictions, inaccurate delivery information, remote-area limitations, o other circumstances outside il nostro reasonable control.
Where we arrange delivery, responsibility per loss of o damage to il goods remains con us until you, o a third party nominated by you other than il carrier, takes physical possession of them, subject to applicable law.
A different rule may apply where you independently appoint a carrier that was not offered o arranged by us, to il extent permitted by applicable law.
Additional information about delivery areas, processing times, shipping charges, carriers, tracking, e delivery issues is provided in il nostro Shipping Policy .
9. Cancellations, Returns, Refunds, e Warranty
Contatta us promptly if you wish to change o cancel an order. A pre-dispatch change o cancellation cannot be guaranteed once warehouse processing o carrier handover has begun.
After dispatch o delivery, eligible withdrawals, returns, refunds, repairs, replacements, e other remedies are handled under il nostro Return & Refund Policy , il nostro Politica di garanzia , e applicable law.
Contatta assistenza clienti before sending a product back so that we can provide il correct European return address, return method, e transport instructions per il order. Do not send a product to any address unless we have confirmed it in writing per il tuo order.
A request per photographs, video, serial information, o other reasonable evidence is intended to help us assess a delivery, defect, warranty, o return issue. An inability to provide a particular item does not automatically remove any mandatory consumer right.
Any voluntary commercial warranty offered through this website is additional to, e does not replace, restrict, o shorten, any mandatory legal guarantee, conformity right, o consumer remedy available under applicable law. Where European Union consumer law applies, new consumer goods are generally covered by a minimum two-year legal guarantee of conformity da delivery, o per a longer period where national law provides.
10. Website Availability e Changes
We may maintain, update, suspend, o change parts of il website where reasonably necessary per security, maintenance, legal compliance, product updates, o service improvement.
We do not guarantee uninterrupted o error-free website operation a all times. Temporary website unavailability does not affect an accepted order o a right that has already arisen under applicable law.
11. Errors e Corrections
Website content may occasionally contain typographical errors, technical mistakes, outdated stock information, o other inaccuracies.
We may correct website information a any time. If a material error affects an order you have submitted, we will contact you before relying su il corrected information. Where appropriate, you may confirm il corrected order o cancel il affected order per a full refund.
12. Intellectual Property
Website text, layout, graphics, photographs, videos, design elements, e other original content are owned by us o used con permission da il relevant rights holder.
Product names, trademarks, brand names, e logos remain il property of their respective owners. Their use su this website is per product identification, customer information, shopping, assistenza sugli ordini, e after-sales service.
You may view e use il website per personal shopping e information purposes. You may not reproduce, commercially exploit, systematically extract, republish, o distribute protected website content without permission, except where permitted by law.
13. Reviews, Feedback, e Submitted Content
If you voluntarily submit a review, photograph, video, comment, o other content, you confirm that you have il right to submit it e that it does not violate applicable law o another person's rights.
You grant us a non-exclusive, worldwide, royalty-free licence to host, reproduce, display, translate, e use that content per operating, supporting, improving, e lawfully promoting il website e its Prodotti, subject to applicable privacy, intellectual-property, e consumer-protection law. This licence does not transfer ownership of il tuo content to us.
We may moderate o remove content that is unlawful, fraudulent, abusive, misleading, irrelevant, infringes third-party rights, o contains personal information that should not be publicly displayed. We will not alter a autentici review in a way that misrepresents il reviewer's meaning.
14. Prohibited Uses
You must not use il website o services:
- per unlawful, fraudulent, abusive, o malicious purposes;
- To submit false payment, identity, delivery, o account information;
- To infringe intellectual-property, privacy, o other legal rights;
- To transmit malware, harmful code, spam, o automated attacks;
- To interfere con security, checkout, payment, fraud-prevention, o access controls;
- To scrape o systematically extract website content per unauthorised commercial use; o
- To overload, disrupt, reverse engineer, o gain unauthorised access to il website o related systems.
We may restrict access where reasonably necessary to protect customers, systems, security, legal compliance, o service availability. This does not remove rights o obligations arising da an accepted order.
15. Third-Party Services e Shopify
This store is hosted by Shopify. Shopify provides ecommerce infrastructure, checkout, security, e related technical services. il contract per Prodotti sold through this website is handled through kukirinmobility.com per eligible website orders.
We may also use payment providers, carriers, review platforms, Analisi tools, live-chat services, warehouses, repair providers, e other third-party services. Their own terms e privacy notices may apply to il services they independently provide.
We remain responsible per il nostro obligations relating to eligible website orders. Shopify e other third-party service providers are not il seller of Prodotti offered through this website unless expressly stated otherwise.
16. Privacy
Personal information is collected e processed in accordance con il nostro Informativa sulla privacy .
Certain information may also be processed by Shopify, payment providers, carriers, warehouses, customer-support providers, e other service providers where necessary to operate il website, prevent fraud, process payments, fulfil orders, provide support, o comply con law.
17. Disclaimers e Liability
Nothing in these Terms excludes o limits liability per fraud, fraudulent misrepresentation, death o personal injury caused by negligence, wilful misconduct, defective Prodotti where liability cannot lawfully be excluded, o any other liability, consumer right, o remedy that cannot lawfully be limited.
Subject to il paragraph above e to il fullest extent permitted by law, we are not responsible per indirect o unforeseeable losses that were not reasonably foreseeable when il contract was formed.
We are not responsible per loss caused solely by unlawful use, unsafe modification, failure to follow essential safety instructions, o use outside il product's stated limits, except where applicable law provides otherwise.
per customers purchasing in il course of a business rather than as consumers, additional legal limitations may apply to il extent permitted by law.
18. Events Outside Reasonable Control
We are not responsible per delay caused by an event outside il nostro reasonable control, such as severe weather, transport interruption, carrier network failure, industrial action, government restrictions, natural disaster, widespread system outage, o a similar event.
We will take reasonable steps to reduce il effect of il event e resume performance. This section does not remove a customer's right to an available remedy where a delay becomes excessive o applicable law otherwise provides one.
19. Suspension o Termination of Access
We may suspend o restrict website access where we reasonably believe it is necessary because of unlawful activity, fraud, security risk, abusive conduct, material breach of these Terms, o harm to other users o systems.
Suspension of website access does not remove payment, refund, warranty, o other obligations relating to an accepted order.
20. Governing Law e Disputes
These Terms are interpreted e applied subject to il mandatory consumer protections e dispute-resolution rules available under applicable law. If you are a consumer, nothing in these Terms deprives you of mandatory protection available under il law of il country in which you habitually reside.
Nothing in these Terms requires a consumer to give up access to a court, complaint procedure, o dispute-resolution process available under applicable law.
Before starting formal proceedings, you are encouraged to Contatti so that we can attempt to resolve il matter. Doing so does not limit any legal deadline o available remedy.
21. Changes to These Terms
We may update these Terms per future website use e future orders to reflect changes in law, services, technology, o business practices.
il updated version will be posted su this page con a revised date. Changes do not retroactively alter an order already accepted unless Necessari by law o expressly agreed con il customer.
22. General Provisions
If a provision of these Terms is found to be unlawful o unenforceable, it will be adjusted o removed only to il extent necessary, e il remaining provisions will continue to apply.
A delay in enforcing a right does not waive that right. You may not transfer a purchase contract without il nostro consent where doing so would materially affect fulfilment, except where applicable law gives you that right.
These Terms e il policies incorporated into them form il agreement governing il tuo use of this website e purchases made directly through kukirinmobility.com.
23. Contact e Website Information
Website: https://kukirinmobility.com
Email: support@kukirinmobility.com
Phone: +86 173 3529 3333
Telephone Support Hours:
Monday to Friday, 9:00 AM–6:00 PM GMT+8
assistenza clienti:
Order assistance, aggiornamenti sulla consegna, returns, refunds, warranty requests,
e assistenza post-vendita per eligible orders placed through kukirinmobility.com.
Store Verification:
View store verification information
Please Contatti before sending any product back. il correct return Località may depend su il order, product, destination, condition, e return reason.
Nothing in these Terms limits any mandatory consumer right o remedy available under applicable law.

