Informativa sulla privacy
This Informativa sulla privacy explains how personal information is collected, used, stored, protected e shared when you visit kukirinmobility.com, place an order, contact assistenza clienti, request after-sales service, o otherwise interact con this website.
Last updated: 3 July 2026
Privacy a a Glance
- This policy applies to il tuo use of kukirinmobility.com e to eligible orders placed through this website.
- We use personal information to operate il website, process orders, arrange delivery, provide assistenza clienti, handle returns e warranty requests, prevent fraud, comply con legal obligations e improve il nostro services.
- Shopify hosts il store e processes information needed to provide ecommerce, checkout, payment, security e related technical services.
- Depending su il tuo Località, you may have rights to access, correct, delete, restrict, object to, o receive a copy of il tuo personal information.
1. Website e Privacy Scope
This Informativa sulla privacy applies to personal information processed in connection con kukirinmobility.com, including website visits, customer accounts, checkout, payments, delivery, returns, refunds, warranty requests, assistenza post-vendita e customer-service communications.
per privacy questions o requests relating to this website, contact support@kukirinmobility.com .
Some third-party service providers, such as Shopify, payment providers, carriers o other service providers, may also process personal information under their own privacy notices when they act independently.
2. Personal Information We Collect
il personal information we collect depends su how you interact con il website e may include:
- Identity e contact information: il tuo name, billing address, delivery address, email address e telephone number.
- Order e transaction information: Prodotti viewed o purchased, order value, order status, cancellations, returns, refunds, delivery information e transaction history.
- Payment information: payment method, payment status, transaction identifiers e limited payment details provided by Shopify o il relevant payment provider. Full payment-card details are generally processed directly by il payment provider e are not made available to us in full.
- Account information: account credentials, preferences, saved details e account settings where you create an account.
- Customer-service e after-sales information: messages, order numbers, photographs, videos, product serial o frame numbers, e other information submitted when requesting support, warranty service, repair assistance, a return o a refund.
- Device e usage information: IP address, browser type, device information, cookie identifiers, pages viewed, referral information e interactions con il website.
- Marketing information: communication preferences, campaign interactions e advertising-related identifiers where permitted.
Please do not send sensitive personal information that is not reasonably necessary per il tuo order, return, warranty request o customer-support case.
3. How We Collect Personal Information
We may collect personal information:
- Directly da you when you place an order, create an account, Contatti o submit a form;
- Automatically through cookies, pixels, log files e similar technologies;
- da Shopify, payment providers, delivery carriers, warehouses, customer-support tools e other service providers;
- da advertising, Analisi, fraud-prevention o business partners where permitted by law; e
- da publicly available o lawfully provided sources where appropriate.
4. Why We Use Personal Information
Depending su il circumstances e applicable law, personal information may be processed per il following purposes e legal bases:
- Performing il nostro contract con you: processing payments, confirming e fulfilling orders, arranging delivery, managing cancellations, returns, refunds, repairs, replacements, warranty requests e assistenza clienti.
- Legitimate interests: operating e improving il website, preventing fraud, protecting service security, understanding store performance, maintaining business records e responding to customer enquiries, provided those interests are not overridden by il tuo rights e interests.
- Legal obligations: maintaining tax, accounting, transaction, product-safety, warranty e compliance records, e responding to lawful requests da courts, regulators o public authorities.
- il tuo consent: sending certain Marketing communications, using non-essential cookies o carrying out other processing where consent is Necessari. You may withdraw consent a any time without affecting processing completed before withdrawal.
- Legal claims: retaining e using relevant records where reasonably necessary to establish, exercise o defend legal claims.
5. Marketing, Advertising e Communication Preferences
Where permitted by law, we may use il tuo contact information e website activity to send promotional communications o display advertising that may be relevant to you.
You may unsubscribe da promotional emails a any time by using il unsubscribe link included in il message. You may still receive non-promotional communications relating to an order, payment, delivery, return, refund, warranty request, security matter o customer-support case.
Where consent is Necessari, advertising o Analisi cookies will be used only after you make il relevant choice through il website's cookie o privacy controls.
6. Cookies e Similar Technologies
We e il nostro service providers may use cookies, pixels, local storage e similar technologies to:
- Operate essential website, account, cart e checkout functions;
- Remember preferences e shopping-cart contents;
- Maintain security e prevent fraud;
- Measure website performance e usage; e
- Support advertising e Marketing where permitted.
You can manage available choices through il website's cookie o privacy settings e through il tuo browser settings. Disabling essential cookies may prevent parts of il website, account, cart o checkout da working correctly.
7. How We Share Personal Information
We may share personal information only where reasonably necessary per il purposes described in this Informativa sulla privacy, including con:
- Shopify, which hosts il store e provides ecommerce, checkout, security, Analisi e related technical services.
- Payment service providers that process, authorise, verify e help protect payments.
- Warehouses, carriers e logistics partners that fulfil e deliver orders, arrange collections o process returns.
- Customer-support, warranty, repair, IT, hosting, cloud-storage, Analisi, fraud-prevention, accounting, legal e other professional service providers.
- Advertising e Marketing partners where permitted by law e consistent con il tuo available privacy choices.
- Courts, regulators, public authorities, advisers o other parties where disclosure is Necessari by law, necessary to protect rights o safety, o connected con a legal claim.
- A buyer, successor, lender, investor o relevant adviser in connection con a merger, restructuring, financing, sale o transfer of all o part of il business.
Service providers are expected to process personal information only per il services they provide, in accordance con applicable contractual e legal requirements.
8. Shopify
This store is hosted by Shopify. Information submitted through il website may be transmitted to e processed by Shopify e its service providers in order to operate, secure, maintain e improve Shopify services.
Shopify may act as il nostro service provider per some processing e as an independent data controller per certain Shopify consumer services, including services such as Shop o Shop Pay, under Shopify's own privacy notices.
More information is available in il Shopify Consumer Informativa sulla privacy e through il Shopify Privacy Portal .
9. International Transfers
We operate internationally, e personal information may be transferred to, stored in, o processed in countries outside il tuo country of residence, including countries where Shopify, payment providers, logistics providers o other service providers operate.
Where personal information is transferred da il European Economic Area o il United Kingdom to a country that has not been recognised as providing an adequate level of data protection, an appropriate lawful transfer mechanism will be used where Necessari, such as omologato standard contractual clauses o another legally recognised safeguard.
10. Data Retention
We retain personal information only per as long as reasonably necessary per il purposes described in this Informativa sulla privacy, including to:
- Process orders, returns, refunds, repairs, warranty service e assistenza clienti;
- Maintain Necessari tax, accounting, transaction, product-safety e compliance records;
- Prevent fraud e protect website, payment e account security;
- Resolve complaints e disputes e enforce agreements; e
- Establish, exercise o defend legal claims.
Retention periods vary according to il type of information, il nature of il transaction o support request, applicable legal requirements, limitation periods e whether an account, order, warranty claim o dispute remains active.
11. Data Security
We use reasonable administrative, technical e organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration o disclosure.
No internet transmission o storage system is completely secure. Please avoid sending full payment-card numbers, passwords, identity documents o other sensitive information through unsecured channels unless specifically requested through an appropriate secure process.
12. il tuo Privacy Rights
Depending su il tuo Località e subject to applicable conditions e exceptions, you may have il right to:
- Request access to personal information we hold about you;
- Request correction of inaccurate o incomplete information;
- Request deletion of personal information;
- Request restriction of certain processing;
- Object to processing based su legitimate interests o direct Marketing;
- Withdraw consent where processing is based su consent;
- Ricevi certain information in a structured, commonly used, machine-readable format;
- Opt out of certain targeted advertising o data-sharing practices where local law provides that right; e
- Lodge a complaint con a competent data protection authority.
Privacy rights are not absolute e may be limited by applicable law. We may request information reasonably necessary to verify il tuo identity, protect il tuo account e locate il relevant records before completing a request.
To submit a privacy request, email support@kukirinmobility.com e include enough information per us to understand il tuo request e identify il relevant account, order o records.
We will not discriminate against you per exercising a privacy right available under applicable law.
13. Complaints
If you have a concern about how personal information is processed, Contatti first so that we can review il matter e respond.
Depending su where you live, you may also have il right to complain to il tuo local data protection authority. A list of European Economic Area supervisory authorities is available da il European Data Protection Board .
14. Children's Privacy
il website e services are not directed to children. We do not knowingly collect personal information da a person who is below il age a which they may lawfully provide consent without parental o guardian authorisation in their jurisdiction.
A parent o guardian who believes that a child has provided personal information may Contatti to request appropriate action.
15. Third-Party Websites
il website may contain links to websites, applications o services operated by third parties. Their privacy e security practices are governed by their own policies. We are not responsible per third-party services that we do not control.
16. Changes to This Informativa sulla privacy
We may update this Informativa sulla privacy to reflect changes to services, technology, business practices, legal requirements o il service providers we use.
il revised version will be posted su this website con an updated date. Where Necessari by law, we will provide additional notice o request renewed consent.
17. Contact e Privacy Information
Website:
https://kukirinmobility.com
Email:
support@kukirinmobility.com
Phone:
+86 173 3529 3333
Telephone Support Hours:
Monday to Friday, 9:00 AM–6:00 PM GMT+8
Privacy Requests:
To request access, correction, deletion, restriction, objection, withdrawal of consent, portability o other privacy assistance, email support@kukirinmobility.com con enough information per us to identify il relevant account, order o record.
Store Verification:
per website identity e support information, please review il nostro Store Verification page .
This information is provided per website privacy e customer-support purposes. It is not a product return address o a substitute per written return instructions.
Nothing in this Informativa sulla privacy limits mandatory privacy o consumer rights available under applicable law.

