Informativa legale
Last updated: 8 September 2026
1. Website Operator
The website kukirinbuy.com, the KUKIRIN Official Online Store, is operated by:
KUKIRIN GLOBAL LIMITED
Business Registration Certificate No.: 80828973-000-07-26-7
Registered office:
RM 5076, 5/F, YAU LEE CENTRE
NO.45 HOI YUEN RD
KWUN TONG, HONG KONG
Email: support@kukirinbuy.com
Phone: +86 188 0374 2007
2. Business Activity and Markets Served
kukirinbuy.com is an online store selling KUKIRIN electric scooters to customers in supported European countries and regions.
KUKIRIN GLOBAL LIMITED operates this website and acts as the seller for orders placed directly through kukirinbuy.com.
Supported orders may be fulfilled through selected European warehouse and logistics operations according to product availability and delivery destination.
The Hong Kong registered office shown above is the legal business address of KUKIRIN GLOBAL LIMITED and is not a customer return address.
3. Customer Service
Customer service hours:
Monday to Friday, 09:00–18:00
CET / CEST
For questions relating to products, orders, payments, delivery, tracking, returns, refunds, warranty or after-sales support, please contact us using the details shown above.
You can also check available shipment information on our Order Tracking page.
4. Returns
Returns are handled according to the applicable order, product and delivery destination.
After a return request has been approved, our customer service team will provide the applicable return instructions and confirmed return destination.
Please do not send a scooter, battery, charger, accessory or spare part to the Hong Kong registered office, or to any other address, unless the return destination has been confirmed by our customer service team.
For complete return conditions, please see our Return & Refund Policy.
5. Website Platform
kukirinbuy.com uses Shopify as its ecommerce platform.
Shopify
www.shopify.com
6. Intellectual Property
KUKIRIN names, trademarks, logos, product names, photographs, text, graphics and other website content are protected by applicable intellectual-property laws and rights.
Unless permitted by law or authorised by the relevant rights holder, website content may not be copied, reproduced, republished, distributed or commercially exploited without permission.
7. Personal Data and Policies
Information about the collection and processing of personal data is available in our Privacy Policy.
You can also review our Terms of Service & Sale, Shipping Policy, Return & Refund Policy, Warranty Policy and Warranty & After-Sales Support.