Términos del servicio

These Terms of Service explain el conditions that apply when you visit kukirinmobility.com , use nuestro services, Contacto, o purchase Productos directly through this website. They form part of el agreement para website orders y related services.

Last updated: 3 July 2026

1. Website Scope y Terms

kukirinmobility.com is an online store para patinetes eléctricos, Accesorios, product information, asistencia con pedidos, delivery assistance, returns, soporte de garantía y after-sales service para eligible website orders.

el terms "we", "us", y "nuestro" refer to el website, atención al cliente y order services provided through kukirinmobility.com. "You" y "tu" refer to el person accessing el website, using nuestro services, o placing an order.

These Terms apply to purchases made directly through kukirinmobility.com. Purchases made through Amazon, another marketplace, another retailer, o another website are governed by el terms y policies of el seller identified en el relevant order confirmation.

By using this website o placing an order, you agree to these Terms y el policies published en this website, including nuestro Política de privacidad, Shipping Policy, Return & Refund Policy, Política de garantía, y Contact y Website Information.

2. Eligibility y Account Information

You must have el legal capacity Necesarias to enter into a binding purchase contract under el law applicable to you. Where Necesarias, a parent, guardian, o other authorised adult must place o approve el order.

You agree to provide accurate, current, y complete account, billing, delivery, payment, y contact information. You are responsible para keeping tu account credentials secure y para activity carried out through tu account, except where unauthorised activity results de a failure en nuestro part to apply reasonable security measures.

Notify us promptly if you believe that tu account, payment details, o personal information have been used without authorisation.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, stock information, Versiones regionales, y included Accesorios are accurate y hasta date.

Colours shown en screen, packaging, labels, finishes, y minor design details may vary slightly because of display settings, photography, production batches, Versiones regionales, o manufacturer updates. Any supplied product must remain materially consistent con el description, specifications, regional version, y included items confirmed en purchase.

Where a product page identifies a particular regional version, certification, velocidad configuration, included accessory, o intended use, that information forms part of el product description para el order.

4. Performance Information

Advertised autonomía, velocidad, climbing ability, tiempo de carga, braking distance, y other performance figures may be based en controlled, laboratory, o representative test conditions.

Actual performance may vary according to peso del conductor, load, riding mode, route, gradients, presión de los neumáticos, battery condition, temperature, wind, maintenance, road surface, velocidad restrictions, software settings, y other real-world conditions.

Performance figures are estimates y do not guarantee identical results in every environment. This does not limit tu rights where a product is materially different de its description o does not conform to el purchase contract.

5. Local Rules y Responsible Use

patinete eléctrico rules vary by country, region, y city. Requirements may include minimum age, registration, insurance, helmet use, lighting, velocidad limits, equipment standards, y restrictions en public-road, cycle-lane, pavement, o private-land use.

You are responsible para following el rules that apply where el product is used. Before purchase y use, review el product page, regional version, user manual, safety information, y local legal requirements.

Do not disable Necesarias safety features, exceed el product's stated limits, o modify el product in a manner that makes it unsafe o unlawful. These responsibilities do not reduce rights relating to a defective, unsafe, misdescribed, o non-conforming product.

6. Orders y Contract Formation

Submitting an order is an offer to purchase el selected product. An automated order acknowledgement confirms that we received el order but does not by itself mean that el order has been accepted.

We accept an order when we send a dispatch confirmation o another clear written notice confirming acceptance. Before acceptance, we may decline o cancel el order para a legitimate reason, including:

• Product unavailability;
• Payment failure o unsuccessful verification;
• Suspected fraud o unauthorised activity;
• An obvious pricing o material listing error;
• Incomplete o inaccurate customer information;
• Delivery restrictions;
• Legal, safety, sanctions, o compliance requirements; o
• Another valid operational reason that prevents fulfilment.

If we decline o cancel an order after payment has been authorised o collected, el eligible amount will be released o returned to el original payment method without undue delay.

Review el selected product, regional version, quantity, delivery address, contact information, y order total carefully before submitting el order.

7. Prices y Payment

el amount payable is el total shown en checkout before payment y confirmed in el order confirmation.

Any applicable shipping charge o other mandatory amount payable through checkout will be displayed before el order is completed. We do not add an undisclosed mandatory shipping, handling, o service charge after checkout.

Promotions, discounts, y product prices may change before an order is accepted. A later price change will not retroactively alter an order already accepted, except where el customer agrees to a correction o applicable law permits cancellation of a clear operational pricing error.

Payment services may be provided by Shopify o another payment provider. Payment must be successfully authorised o completed before fulfilment. Payment providers may carry out their own verification, security, y fraud-prevention checks.

8. Processing, Shipping, y Delivery

Orders are normally processed within 1 business day before dispatch. Standard delivery normally takes 3–5 business days after dispatch para supported destinations.

el delivery estimate shown en checkout, in el order confirmation, o in tracking information is el primary estimate para el individual order. Delivery estimates are not guaranteed appointment times.

Delays may occur because of weather, peak periods, public holidays, carrier disruption, transport restrictions, inaccurate delivery information, remote-area limitations, o other circumstances outside nuestro reasonable control.

Where we arrange delivery, responsibility para loss of o damage to el goods remains con us until you, o a third party nominated by you other than el carrier, takes physical possession of them, subject to applicable law.

A different rule may apply where you independently appoint a carrier that was not offered o arranged by us, to el extent permitted by applicable law.

Additional information about delivery areas, processing times, shipping charges, carriers, tracking, y delivery issues is provided in nuestro Shipping Policy .

9. Cancellations, Returns, Refunds, y Warranty

Contacta con us promptly if you wish to change o cancel an order. A pre-dispatch change o cancellation cannot be guaranteed once warehouse processing o carrier handover has begun.

After dispatch o delivery, eligible withdrawals, returns, refunds, repairs, replacements, y other remedies are handled under nuestro Return & Refund Policy , nuestro Política de garantía , y applicable law.

Contacta con atención al cliente before sending a product back so that we can provide el correct European return address, return method, y transport instructions para el order. Do not send a product to any address unless we have confirmed it in writing para tu order.

A request para photographs, video, serial information, o other reasonable evidence is intended to help us assess a delivery, defect, warranty, o return issue. An inability to provide a particular item does not automatically remove any mandatory consumer right.

Any voluntary commercial warranty offered through this website is additional to, y does not replace, restrict, o shorten, any mandatory legal guarantee, conformity right, o consumer remedy available under applicable law. Where European Union consumer law applies, new consumer goods are generally covered by a minimum two-year legal guarantee of conformity de delivery, o para a longer period where national law provides.

10. Website Availability y Changes

We may maintain, update, suspend, o change parts of el website where reasonably necessary para security, maintenance, legal compliance, product updates, o service improvement.

We do not guarantee uninterrupted o error-free website operation en all times. Temporary website unavailability does not affect an accepted order o a right that has already arisen under applicable law.

11. Errors y Corrections

Website content may occasionally contain typographical errors, technical mistakes, outdated stock information, o other inaccuracies.

We may correct website information en any time. If a material error affects an order you have submitted, we will contact you before relying en el corrected information. Where appropriate, you may confirm el corrected order o cancel el affected order para a full refund.

12. Intellectual Property

Website text, layout, graphics, photographs, videos, design elements, y other original content are owned by us o used con permission de el relevant rights holder.

Product names, trademarks, brand names, y logos remain el property of their respective owners. Their use en this website is para product identification, customer information, shopping, asistencia con pedidos, y after-sales service.

You may view y use el website para personal shopping y information purposes. You may not reproduce, commercially exploit, systematically extract, republish, o distribute protected website content without permission, except where permitted by law.

13. Reviews, Feedback, y Submitted Content

If you voluntarily submit a review, photograph, video, comment, o other content, you confirm that you have el right to submit it y that it does not violate applicable law o another person's rights.

You grant us a non-exclusive, worldwide, royalty-free licence to host, reproduce, display, translate, y use that content para operating, supporting, improving, y lawfully promoting el website y its Productos, subject to applicable privacy, intellectual-property, y consumer-protection law. This licence does not transfer ownership of tu content to us.

We may moderate o remove content that is unlawful, fraudulent, abusive, misleading, irrelevant, infringes third-party rights, o contains personal information that should not be publicly displayed. We will not alter a auténticos review in a way that misrepresents el reviewer's meaning.

14. Prohibited Uses

You must not use el website o services:

• para unlawful, fraudulent, abusive, o malicious purposes;
• To submit false payment, identity, delivery, o account information;
• To infringe intellectual-property, privacy, o other legal rights;
• To transmit malware, harmful code, spam, o automated attacks;
• To interfere con security, checkout, payment, fraud-prevention, o access controls;
• To scrape o systematically extract website content para unauthorised commercial use; o
• To overload, disrupt, reverse engineer, o gain unauthorised access to el website o related systems.

We may restrict access where reasonably necessary to protect customers, systems, security, legal compliance, o service availability. This does not remove rights o obligations arising de an accepted order.

15. Third-Party Services y Shopify

This store is hosted by Shopify. Shopify provides ecommerce infrastructure, checkout, security, y related technical services. el contract para Productos sold through this website is handled through kukirinmobility.com para eligible website orders.

We may also use payment providers, carriers, review platforms, Analítica tools, live-chat services, warehouses, repair providers, y other third-party services. Their own terms y privacy notices may apply to el services they independently provide.

We remain responsible para nuestro obligations relating to eligible website orders. Shopify y other third-party service providers are not el seller of Productos offered through this website unless expressly stated otherwise.

16. Privacy

Personal information is collected y processed in accordance con nuestro Política de privacidad .

Certain information may also be processed by Shopify, payment providers, carriers, warehouses, customer-support providers, y other service providers where necessary to operate el website, prevent fraud, process payments, fulfil orders, provide support, o comply con law.

17. Disclaimers y Liability

Nothing in these Terms excludes o limits liability para fraud, fraudulent misrepresentation, death o personal injury caused by negligence, wilful misconduct, defective Productos where liability cannot lawfully be excluded, o any other liability, consumer right, o remedy that cannot lawfully be limited.

Subject to el paragraph above y to el fullest extent permitted by law, we are not responsible para indirect o unforeseeable losses that were not reasonably foreseeable when el contract was formed.

We are not responsible para loss caused solely by unlawful use, unsafe modification, failure to follow essential safety instructions, o use outside el product's stated limits, except where applicable law provides otherwise.

para customers purchasing in el course of a business rather than as consumers, additional legal limitations may apply to el extent permitted by law.

18. Events Outside Reasonable Control

We are not responsible para delay caused by an event outside nuestro reasonable control, such as severe weather, transport interruption, carrier network failure, industrial action, government restrictions, natural disaster, widespread system outage, o a similar event.

We will take reasonable steps to reduce el effect of el event y resume performance. This section does not remove a customer's right to an available remedy where a delay becomes excessive o applicable law otherwise provides one.

19. Suspension o Termination of Access

We may suspend o restrict website access where we reasonably believe it is necessary because of unlawful activity, fraud, security risk, abusive conduct, material breach of these Terms, o harm to other users o systems.

Suspension of website access does not remove payment, refund, warranty, o other obligations relating to an accepted order.

20. Governing Law y Disputes

These Terms are interpreted y applied subject to el mandatory consumer protections y dispute-resolution rules available under applicable law. If you are a consumer, nothing in these Terms deprives you of mandatory protection available under el law of el country in which you habitually reside.

Nothing in these Terms requires a consumer to give up access to a court, complaint procedure, o dispute-resolution process available under applicable law.

Before starting formal proceedings, you are encouraged to Contacto so that we can attempt to resolve el matter. Doing so does not limit any legal deadline o available remedy.

21. Changes to These Terms

We may update these Terms para future website use y future orders to reflect changes in law, services, technology, o business practices.

el updated version will be posted en this page con a revised date. Changes do not retroactively alter an order already accepted unless Necesarias by law o expressly agreed con el customer.

22. General Provisions

If a provision of these Terms is found to be unlawful o unenforceable, it will be adjusted o removed only to el extent necessary, y el remaining provisions will continue to apply.

A delay in enforcing a right does not waive that right. You may not transfer a purchase contract without nuestro consent where doing so would materially affect fulfilment, except where applicable law gives you that right.

These Terms y el policies incorporated into them form el agreement governing tu use of this website y purchases made directly through kukirinmobility.com.

23. Contact y Website Information

Nothing in these Terms limits any mandatory consumer right o remedy available under applicable law.