Versand

Last updated: 29 July 2026

This Shipping Policy applies to orders placed directly through kukirinbuy.com.

Delivery Areas

We deliver to selected European countries and postcodes. Available delivery methods and estimated delivery times are shown at checkout.

Processing and Delivery

Orders are normally processed within 1 business day. Standard delivery normally takes 3–5 business days after dispatch, giving a typical total estimate of 4–6 business days.

Orders placed after 7:00 AM Europe/Warsaw time, on weekends or on public holidays normally begin processing on the next business day.

Delivery times may vary because of the destination, carrier, weather, public holidays, peak periods, address issues or other circumstances outside our reasonable control.

Shipping Charges

We provide free standard shipping on all eligible orders. Any optional express or special delivery charge will be shown at checkout before payment.

Carriers and Tracking

Orders may be shipped from selected European stock locations using DPD, UPS, GLS, FedEx or another established carrier.

A shipping confirmation is sent when tracking becomes available. The first carrier scan may take 24–48 hours to appear.

Delivery Address

Please provide a complete and accurate delivery address, email address and telephone number. Contact us immediately if any information is incorrect. Address changes cannot be guaranteed after warehouse processing or dispatch has begun.

Additional carrier costs caused by an incorrect address, refused delivery or failure to collect the parcel may be charged or deducted from an eligible refund where legally permitted.

Delayed, Lost or Missing Orders

If delivery is delayed, tracking stops updating or the parcel cannot be found, contact support@kukirinbuy.com with your order number and tracking number. We will review the shipment with the carrier and provide an appropriate solution.

Damaged Deliveries

Inspect the parcel and product after delivery. Report any damage promptly and keep the original packaging. We may request the order number, photographs, video and product serial number to review the issue.

Returned-to-Sender Parcels

If a parcel is returned to the sender, we will review the carrier record. Depending on the circumstances, the solution may include re-delivery, cancellation or a refund after the parcel is received and recorded.

Other Sellers

For purchases made through Amazon, another marketplace, retailer or website, contact the seller shown on the order confirmation.

Contact

Email: support@kukirinbuy.com

Nothing in this policy limits any mandatory consumer rights available under applicable law.